The location of this hotel is absolutely unbeatable. It is nestled in the heart of the mountains, as close to the slopes as I thought possible. The convenience of being able to easily access the skiing area was a major bonus for me and my family, especially with two young children.

All aspects of our stay were exceptional and there was nothing that could have been improved upon.

Tasty breakfast and GREAT staff for amazing stay. We will choose the place for future trips, thank you. The hotel was set only a short distance to hirafu gondola.

nice view. honestly nothing bothered me.

Beautifully designed chalet in Hirafu village, minutes to slopes. Great adjacent restaurant, the Barn. 2 Japanese ofuro onsite. Amazing staff, especially Peter Smith, who went above and beyond. Complimentary transportation to and from lifts. Perfect skiers home base. Delicious breakfast.

Nothing everything was great.

The place had a cozy, home-like feel which made it easy to feel comfortable while vacationing. The staff was on top of everything and always made sure that we had everything we needed. We loved the play room and the dry room for our ski gear. , the pick-up service to the ski lifts was an added plus.

The only thing that could have improved would be if there were more varieties of food served at breakfast.

The hotel had ski storage and a dry room which was helpful. The breakfast spread was quite nice and included warm porridge, bacon, eggs, and fruits. The hotel was located quite close to the ski resort and had a shuttle service to take us there whenever we wished. One of the best perks was that the hotel kindly brought us Christmas cake on the 25th.

Our room was a bit small compared to what we paid for. The room heating was very dry and made our skin itch.

Our stay at this hotel was truly wonderful. The attention to detail and commitment to providing an amazing experience by the staff was exceptional. From the moment we arrived, the General Manager Peter made us feel welcomed and ensured that our stay was enjoyable. The location of the hotel was perfect, right in the center of where you want to be while staying in Niseko. It was as close to the slopes as we could have ever asked for, making it convenient and easy for us to enjoy our days of skiing. The rooms were well-appointed and offered a new level of comfort with their comfortable beds. The breakfast provided by the hotel was top-notch and definitely one of the best hotel breakfasts we've had.

Everything was perfect.

Stay here because the hotel is in the perfect location, right in the center of everything you want to experience in Niseko. With slopes just a stone's throw away, it's so convenient to relax after a day of skiing or snowboarding. And when you're ready to refuel, the on-site Barn restaurant serves up delicious meals that are sure to satisfy your appetite. The staff here go above and beyond, providing top-notch service and making you feel truly valued. The rooms are well-appointed and the beds are incredibly comfortable, ensuring a restful night's sleep after an active day on the slopes. Plus, the breakfast spread is absolutely scrumptious, with a variety of options to choose from.

No improvements needed, everything was just perfect.

We couldn't ask for a better location in this snow-covered mountain town. Right in the heart of everything, we are able to ski to the slopes in no time. Plus, all the restaurants and shops are within walking distance too. The room was nicely decorated and equipped with everything you might need, including a cozy bed and a lovely view from the windows. The staff were friendly and accommodating, always ready to help with anything.

The rooms were a bit small, making it difficult to move around with much comfort.

We loved our stay at this hotel. From the moment we arrived, the staff was incredibly friendly and welcoming. The hotel facilities were clean and beautifully designed, with two Japanese ofuro onsite to relax after a day in the mountains. The location was also ideal, right in the center of where we wanted to be while staying in this city. Additionally, the breakfast provided was incredible, offering a wide variety of options to suit everyone's tastes.

Almost perfect.